PRIVACY POLICY

E’quipe Japan Ltd of 83 Victoria Street, London SW1H 0HW ("Equipe" or "we" or "our") takes data privacy seriously. This Privacy Policy informs the users of the webpages on which this Privacy Policy is displayed (“the Webpages”) how we collect and process the personal data and other information of such users in connection with their usage of the Webpages.

- Who do we transfer your personal data to and where are they located?
 

- How long do we keep your personal data?
 

- What rights do you have and how can you assert your rights?
 

We use cookies to improve the Webpages, including enhancing information and services provided and making the Webpages easier to use, and, on some webpages, to authenticate membership for login, customize the service contents or distribute advertising based on browsing history. A cookie is an electronic file that is transmitted from a particular webpage to a browser viewing that page, which can be retrieved later to distinguish a user's computer.
The Webpages use a system operated by a provider other than us for use of cookies.You can disable or delete cookies in your browser settings. However, this makes certain services, including services requiring login, unavailable to you.

If you have any questions about this Privacy Policy or if you want to exercise your rights as stated above in Section 5, please contact us at:
E’quipe Japan Ltd.
83 Victoria Street, London, SW1H 0HW
E-mail: dataprotectionofficer@eqpuk.com

We may update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. We will notify you of any such changes, including when they will take effect, by updating the "Last revised" date above or as otherwise required by applicable law. Your continued use of the Webpages after any such updates take effect will constitute acceptance of those changes. If you do not accept updates to this Privacy Policy, you should stop using the Webpages.

This privacy policy informs you about the processing of your personal data ("data") in relation to the customer relationship management system (the “CRM system”) for SUQQU and the direct marketing activities by E’quipe Japan Ltd (hereinafter also referred to as "E’quipe", "we", "our" or "us").

Our processing includes the data you provide at the time of your registration for the CRM system at SUQQU stores e.g. your name, your address, your e-mail address, your telephone number and your social media accounts. Once you have signed up for the CRM system, we may keep track of your SUQQU purchases and any samples handed out to you (including information about your skin type).

With your consent, we process your data in relation to the CRM system for SUQQU, which you may revoke at any time (contractual purposes). With your prior consent (which you may revoke), we send you the latest news on promotional activities and events for SUQQU ("marketing purposes"). Further, we process your data to offer you a personalized shopping experience when shopping with us, and analyse the advertising and marketing performance of SUQQU products in the context of market research while balancing this legitimate interest with the need to protect your rights ("marketing purposes based on the legitimate interest"). We also process your data to comply with legal and regulatory obligations ("legal purposes").

The processing of your data for contractual and marketing purposes is subject to your prior consent which you may, in any case, revoke. The processing for marketing purposes based on legitimate interest is in our legitimate interest, taking into account the limits imposed on this type of processing in accordance with the law. The processing of your data for legal purposes is mandatory according to applicable law.

We may share your data only with our service providers (for example, direct mail services performed on our behalf, accounting, and telecommunications and IT services). Our service providers may also be located outside the United Kingdom and the European Economic Area (EEA) and your data may be transferred outside the United Kingdom and the EEA (in the event of an adequacy decision by the competent authority or in case there are appropriate safeguards in place) as indicated on our website www.suqqu.com/uk. You have the right to obtain a copy of your data held abroad outside the United Kingdom and the EEA and to be informed where it is stored, by making a request directly to us using the contact details provided in paragraph 8 of this privacy policy.
We will only share your customer data with our headquarters in Japan in anonymous form.

We process and store your data as long as it is necessary for the above mentioned purposes and will delete or destroy if these purposes cease to exist. If you unsubscribe from our marketing communications, your data for that purpose will be deleted or destroyed. 

We protect the confidentiality and security of your data. We have taken appropriate technical and organisational measures to protect your data from loss, misuse and unauthorised access.

You have a right of information about the processing of your data, a right to correction if your data is incorrect or incomplete, a right to erasure, a right to restriction of processing, a right of objection, a right to data transferability and the right to lodge a complaint with the competent supervisory authority (to the extent this right exists under applicable law). Please note that these rights are subject to certain conditions and exceptions may apply.

For any queries involving your data, please contact E’quipe Japan Ltd 83 Victoria Street, London SW1H 0HW phone:+44 20 3585 5082, email: dataprotectionofficer@eqpuk.com
 

You can request the current privacy policy at any time at our points of sale or access it on our website www.suqqu.com/uk We reserve the right to modify this privacy policy from time to time to comply with legal, regulatory or operational requirements. We will notify you at our point of sale and on our website of any material changes to this privacy policy.

Last update: June 2020.